Part of the Executive Presence series
How to Stop Saying "Um" (and Other Filler Words)
By Stephen Cognetta · Updated
Everyone uses filler words. Um, uh, like, you know, so, basically, literally — these verbal placeholders are a normal part of spontaneous speech. The problem isn't that they exist. The problem is when they're frequent enough to distract your listener, or when they chip away at the impression of confidence you're trying to make.
In high-stakes moments — presentations, interviews, pitches, important meetings — filler words do real damage. They make you sound unprepared even when you're not. They give the listener something to focus on besides your content. And once someone notices them, they often can't stop noticing them. The good news is that this is one of the most fixable public speaking habits there is.
The most effective way to stop saying um is to replace it with silence. A deliberate pause sounds more confident than a filler word, gives your brain the same processing time, and tells your listener "I'm thinking, not losing my train of thought." It feels awkward at first and sounds completely natural to everyone else.
Why we say um, uh, and like
Filler words serve two functions. First, they buy time. When your mouth is moving faster than your brain is producing the next sentence, fillers fill the gap while your brain catches up. Second, they hold the floor — they signal to listeners that you're not finished, preventing them from jumping in.
These are genuinely useful functions. The issue is that we've trained ourselves to fill silence automatically, even in situations where silence would sound better.
Nervousness amplifies fillers. When you're anxious, you speak faster (to get through the scary part quickly), and faster speech means more gaps between your thoughts and your words, which means more fillers. It becomes a cycle: you fill the gap, you hear yourself filling it, that awareness makes you more anxious, you speak faster, you fill more gaps.
The other common cause is under-preparation. When you know your material deeply, you have clear paths between ideas. When you don't, you're searching for the path as you go — and fillers fill the searching time.
Understanding the cause helps you target the fix. Nerves and speed respond to slowing down and breathing. Under-preparation responds to practicing the material out loud. Both ultimately point to the same tool: the pause.
The fix is the pause
A silent pause is the most powerful tool in spoken communication and the one most people are most afraid to use. Here's what actually happens when you pause instead of saying um:
- You give your brain the exact same processing time the filler would have given you
- You keep the floor (listeners almost never interrupt a deliberate pause)
- You convey that you're choosing your words carefully, not scrambling for them
- You sound calm and in control
The pause feels much longer to you than it actually is. A two-second pause that feels like five seconds to you registers as entirely natural to your listener. This is a universal and consistent finding among people who start practicing deliberate pauses — the fear of the pause is much worse than the pause itself.
The practice: every time you feel the urge to say um or uh, close your mouth and wait. One breath. Then continue. That's it. It will feel awkward the first hundred times and automatic after that.
Techniques to cut filler words
Slow down first. Most filler words happen because you're speaking faster than you're thinking. Slowing your overall pace by fifteen to twenty percent gives your brain enough lead time to prepare the next phrase before you need it. You'll use fewer fillers and sound more deliberate at the same time.
Chunk your thoughts. Instead of speaking in one long stream of consciousness, give yourself mental permission to finish one complete idea before starting the next. End sentences with a downward inflection. Let them land. Then pause briefly and begin the next thought. This structure naturally reduces fillers because you're not searching for the next word mid-sentence — you've finished the thought before speaking it.
Prepare your opener. In presentations and meetings where you know you'll speak, prepare your first two sentences exactly. Filler words cluster most heavily at the beginning, before you're in a rhythm. Knowing exactly how you'll start — word for word — eliminates the opening fumble.
Create end-stops. Filler words often appear at the end of sentences because you haven't decided yet whether you're finished. Decide consciously whether the thought is complete before you start it. If it is, let the period be a period — not "and so..." or "and basically..." Just stop.
Ban your worst offender. Most people have one filler that dominates — like, basically, right?, you know?, so. Identify yours by recording yourself. Then specifically target that one word. Trying to eliminate all fillers at once is overwhelming; targeting one is achievable.
How to practice (record yourself, count, get feedback)
You cannot hear your own filler words in real time when you're also managing content, nerves, and the audience. That's why self-recording is essential. It's uncomfortable — most people strongly dislike hearing themselves speak — but there's no faster route to awareness.
Record and count. Give yourself a five-minute recording prompt: explain a project you're working on, describe a recent trip, walk through a process you know well. Play it back and count every filler word. Hearing the number is often motivating on its own. You're not listening for quality — you're building pattern awareness.
Identify clusters. Notice when the fillers happen. At the beginning of sentences? Between main points? When you're making a claim you're less confident about? Different clusters point to different causes.
Get a trusted spotter. Ask someone you trust — a friend, partner, or colleague — to give you a hand signal every time you use your filler word in conversation. This builds real-time awareness faster than reviewing recordings alone. Choose someone who will actually do it without making you feel bad about it.
Practice in low-stakes settings. A team meeting is a better practice ground than a board presentation. Use smaller interactions to build the pause habit before you need it in high-stakes moments.
A simple plan
Cutting filler words is a habit-change project, not a one-session fix. This plan makes it tractable:
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Record a five-minute sample of yourself speaking. Any topic. Listen back and count filler words per minute. This is your baseline.
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Identify your top one or two fillers. Don't try to eliminate all of them at once. Pick the most frequent one and make it your target.
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Practice the pause. Every time you feel the urge to fill with a word, close your mouth instead. Breathe. Then continue. Do this in five conversations this week — informal ones where the stakes are low.
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Slow down. Set an intention before your next meeting or presentation: speak at seventy-five percent of your usual speed. You'll likely land at ninety percent, which is the right pace.
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Record again after two weeks. Compare to your baseline. You will see improvement — the change is often dramatic once you have awareness and are practicing.
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Add a spotter. If you can recruit someone to signal in real time, that's the fastest accelerant. If not, biweekly self-recordings keep you honest.
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Frequently asked questions
Why do I say 'um' so much?
Filler words buy your brain a moment to find the next word and signal you're not finished talking. They spike when you're nervous, unprepared, or speaking faster than you're thinking. They're a habit, not a flaw — and habits can be retrained.
Are filler words always bad?
No. In casual conversation a few are normal and make you sound human. They only work against you when they're frequent enough to distract listeners or undercut your authority in high-stakes moments like presentations or interviews.